Does AI change my chances of winning?

No. Game outcomes are governed by the game providers' independent mechanics. Our automated systems handle fraud checks, personalization and support routing — never the result of a round.

Can a human review an automated decision about my account?

Yes. For significant decisions such as holding a redemption or closing an account, a trained team member reviews the case. Ask us through the contact page and we will take another look.

Can I turn off personalized game recommendations?

Yes. Contact us and we will switch off personalization for your account. Your lobby will then show a standard, non-tailored layout.

What data do your automated checks use?

Mainly account, transaction and device information used to prevent fraud and verify identity. Full detail lives in our Privacy Policy, and you can request a copy of what we hold.

Who is responsible for how MyPrize uses my data?

My Technology, Inc. operates MyPrize and acts as the controller for your personal information. You can raise questions or complaints with us, or with the relevant data-protection authority.

How We Use AI and Automated Systems

Updated 2026-10-02

Why This Page Exists

We built MyPrize as a social sweepstakes platform, and some of the work behind the scenes runs on automated systems. This page explains, plainly, where software and AI touch your experience. Want the fuller picture on data? Read our Privacy Policy. MyPrize is operated by My Technology, Inc. and operates under US sweepstakes rules, not a licensed online casino. No purchase necessary to play.

Human Oversight of Key Decisions

Software suggests; people decide. For decisions that materially affect you — such as holding a redemption, closing an account, or flagging a potential compliance issue — a trained team member reviews the case before it is finalized. We do not make solely automated decisions that produce legal or similarly significant effects without a human in the loop. If you think an automated outcome was wrong, tell us and a person will look again.

Your Rights and How to Ask

You can ask what data drives a decision, request a human review, correct inaccurate information, or object to certain processing. We handle these requests consistent with GDPR principles and applicable US law. Reach us via the contact page and we will respond without unnecessary delay. If you remain unsatisfied, you may complain to the relevant data-protection authority. Playing should stay fun — if it stops being fun, call the National Problem Gambling Helpline at 1-800-522-4700 or visit ncpgambling.org, and see our Responsible Gambling tools.

Personalization and Support

Ever notice the games surfaced for you? Lightweight models rank titles based on what you tend to play, so your lobby feels less cluttered. Our support tools may use automated routing to send your message to the right place faster. None of this changes the odds of any game. You can opt out of personalization by contacting us through the contact page.

Where Automated Systems Help

Automation keeps the lights on. We use it to spot suspicious activity, confirm identities quickly, and keep Gold Coin and Sweeps Coin balances accurate. When you buy an optional Gold Coin package, automated checks screen the transaction for fraud. When you redeem Sweeps Coins for cash prizes, one-time identity verification typically completes in minutes. Short checks, fewer headaches.

Frequently Asked Questions

Does AI change my chances of winning?: No. Game outcomes are governed by the game providers' independent mechanics. Our automated systems handle fraud checks, personalization and support routing — never the result of a round.
Can a human review an automated decision about my account?: Yes. For significant decisions such as holding a redemption or closing an account, a trained team member reviews the case. Ask us through the contact page and we will take another look.
Can I turn off personalized game recommendations?: Yes. Contact us and we will switch off personalization for your account. Your lobby will then show a standard, non-tailored layout.
What data do your automated checks use?: Mainly account, transaction and device information used to prevent fraud and verify identity. Full detail lives in our Privacy Policy, and you can request a copy of what we hold.
Who is responsible for how MyPrize uses my data?: My Technology, Inc. operates MyPrize and acts as the controller for your personal information. You can raise questions or complaints with us, or with the relevant data-protection authority.